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An Easy Way Leaders Can Facilitate Healthy Resolution of Conflict

“If two people in business always agree, one of them is unnecessary.” – William Wrigley, founder of the WM. Wrigley Jr. Company Teams experience conflict every day, and when it is resolved constructively, it fuels discovery and accomplishment. When it is left unresolved, tension stalls progress and keeps people from contributing fully. When leaders build awareness around personality styles and behaviours, they create an atmosphere of respect for differences that fosters trust. This can alleviate the natural tension and discord under which teams can struggle, reducing sources of conflict that stand in the way of performance. Problem: Conflict Arises When…

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